Musculoskeletal pain among teleworkers: Frequency and associated factors

Teleworking, also known as remote working, has become the new norm for many workers since the coronavirus disease 2019 (COVID-19) pandemic. Studies show that during this time, the incidence of musculoskeletal pain is increasing among these workers. Despite this, few studies have addressed the possible correlates of musculoskeletal pasin in teleworkers, with several potential predictors receiving little or no attention in published studies. With this in mind, an online survey was conducted among organizations in the IT and communications sectors in Malta. Information was collected from 459 teleworkers on the frequency of telework, frequency of work during nonworking hours, exercise frequency, burnout, and ergonomic arrangements. Demographic data were also collected. Results revealed that 55.8% reported one or more musculoskeletal pain. Back pain was the most common, followed by neck and shoulder pain. The presence of pain, the number of painful body areas, and the presence of back, neck, and shoulder pain were each individually associated with work during nonworking hours, lower levels of exercise, and higher levels of burnout. It is argued that musculoskeletal pain appears to be common among teleworkers and may negatively impact the quality of life and organizational performance. Companies and occupational health practitioners should strive to identify the prevalence of these problems among their teleworkers, develop appropriate preventive measures, and support workers to obtain multidisciplinary care when needed.

The role of telehealth in the care of musculoskeletal pain conditions after COVID-19.

The rise of virtual medicine through the use of e-Health technology was accelerated by the COVID-19 pandemic and remains a vital part of health care delivery today. Telehealth, a virtual health care delivery system through either electronic or telecommunication technology, may improve the ability to deliver care in resource poor areas or where barriers to access occur. Despite the obvious advantages to telehealth, the efficacy of virtual visits when compared to face-to-face health care interactions is a topic of much debate, especially with regards to areas of medicine which rely heavily on physical examination or demonstration of therapeutic exercises and movements. In this commentary, we review the efficacy of telehealth with a focus on prevention and treatment of musculoskeletal pain conditions, and explore areas for future research.

Self-rated health implications of noise for open-plan office workers: An overview of the literature

In open-plan offices (OPO), workspaces without ground-to-ceiling dividers, noise is one of the most complained about aspects, causing physical and psychological impacts. With the increasing interest for a human-centric design, notably after the publication of ISO 22955, this review aims to identify the main noise sources in this office layout and the employees' perception of related health effects, evaluating the interventions proposed to overcome their impacts. Following the PRISMA guidelines, a review was conducted using the Scopus and PubMed databases, considering subjective questionnaires distributed in offices, which could include physical workspace assessment. It excluded studies limited to: (a) laboratory experiments;(b) isolated cognitive tests;(c) office layouts other than OPO;(d) systematic reviews;and (e) mathematical models. Sixty studies were identified and the screening process resulted in 11 selected for inclusion, which indicated irrelevant speech, chatting, and telephone ringing as the main noise sources causing productivity loss, stress, and low comfort rates due to distraction and lack of privacy. To overcome these impacts, researchers suggested the use of sound-absorbing surfaces, separated zones for different tasks and headphones, although their effectiveness relies on human behaviour and economic feasibility. Thus, the evidence indicates that noise is a recurrent issue in OPOs, it demonstrates the importance of appropriate acoustic performance of the workspace and the necessity of new studies regarding OPO workers' perception of noise and their health, particularly after the COVID-19 new safety guidelines. © The Author(s) 2023.

Risk, Resilience and Reward: Impacts of Shifting to Digital Sex Work

Workers from a variety of industries rapidly shifted to remote work at the onset of the COVID-19 pandemic. While existing work has examined the impact of this shift on office workers, little work has examined how shifting from in-person to online work affected workers in the informal labor sector. We examine the impact of shifting from in-person to online-only work on a particularly marginalized group of workers: sex workers. Through 34 qualitative interviews with sex workers from seven countries in the Global North, we examine how a shift to online-only sex work impacted: (1) working conditions, (2) risks and protective behaviors, and (3) labor rewards. We find that online work offers benefits to sex workers' financial and physical well-being. However, online-only work introduces new and greater digital and mental health risks as a result of the need to be publicly visible on more platforms and to share more explicit content. From our findings we propose design and platform governance suggestions for digital sex workers and for informal workers more broadly, particularly those who create and sell digital content. © 2022 Owner/Author.

Motivated to Work or Working to Stay Motivated: A Diary and Interview Study on Working from Home

Working from home has become common practice for many, especially since the global pandemic has forced many office workers to relocate their work spaces to a home environment. While working from home can have benefits, it requires self-discipline and can be a challenge to stay motivated. Changes in motivation about work may impact people's sense of productivity and well-being. We used a mixed-methods study using diaries and interviews with 25 informants to investigate perceived challenges during remote work from home. A grounded theory analysis revealed that people's work motivation had shifted from being people-centric to being work-centric. In the office, informants were motivated by working and interacting with others and being at their desk signaled work engagement to others. At home, motivation was mainly driven by personal work responsibilities. We identify four clusters of worker strategies to address the shift in work motivation. While some informants' perspectives on motivation made them reflect inward on their work performance and enjoyment, other informants' perspectives were outward-facing and involved performance and enjoyment in relation to others. We conclude that there needs to be better support for sustaining work motivation at home that can be tailored to different individuals, specifically in terms of managing time and detaching from work. We conclude by considering new pathways for supporting remote work. © 2022 ACM.

CHANGES IN THE WORKERS' PERCEPTION OF WORKING FROM OFFICE IN THE WAKE OF COVID-19 A survey of office workers and teleworkers

The authors conducted an online survey in Japan in March 2019 (N=2,684) to gather feedback from workers who commute to their offices and work with several people in a corporate environment. However, considering the COVID-19 pandemic changed our workstyle, a second survey (n=490) was conducted in December 2020 for workers whose offices remained mostly unchanged since the last survey to compare data from both surveys for the same respondents and investigate the changes in the value of office spaces. The result suggested that the survey respondents were influenced by the changes in workstyles and attitudes in the telework experience. © 2022 Architectural Institute of Japan. All rights reserved.

Indoor environmental quality (IEQ) in the home workplace in relation to mental well-being

PurposeThis paper aims to study employee mental health in relation to workplace design and indoor environmental quality (IEQ) when working from home, which has received little attention. The trend toward hybrid working urges for more knowledge. Design/methodology/approachThrough a mixed data collection method, this study analyzed potential relationships (between mental health, workplace design and IEQ) from information obtained through a cross-sectional survey, repeated point-in-time surveys and desk-based IEQ sensors at home. Data were collected in April 2020 during a national COVID-19 lockdown in The Netherlands amongst 36 subjects. They all worked full time from home in this period and together completed 321 point-in-time surveys. The three data sets were combined and analyzed using bivariate and path analysis. FindingsOutcomes indicate that subjective and objective IEQ conditions, workplace suitability and distraction affect employee mental health in the home workplace in a similar way as in the office. Being satisfied with the noise level increases concentration, self-reported well-being and engagement. High sound pressure levels (>58 dB) increased tension or nervous feelings. Originality/valueTo the best of the authors' knowledge, this study is one of the first to explore employee mental health in relation to simultaneously assessed (perceived and measured) multiple IEQ parameters in the home workplace.

Suddenly Virtual? Potentials and Limits of Video-Based Social Software with regard to Social Isolation among Office Workers in Times of COVID-19

This paper addresses the issue of loneliness among office workers who have suddenly been forced to work from home in the context of the global COVID-19 pandemic. The aim is to find out whether the use of video-based social software can counter-act the feeling of loneliness. An online survey with 381 participants showed that video-based social software is increasingly used, but the use has no influence on loneliness. However, office workers have an increased interest in digital events through their employer. © 2022 Gesellschaft fur Informatik (GI). All rights reserved.

The Effect of Telework Frequency on Communication Media and Knowledge Sharing in Japan

Covid-19 has forced millions of office workers to telework without proper training or job redesign. This paper investigates how telework frequency has affected the use of communication media, and subsequently knowledge sharing. A large sample of full-time Japanese employees with no prior telework experience is examined using mediation analysis. Results suggest that telework resulted in a lower use of face-to-face meetings and phone calls, and in a higher use of chat and virtual meetings, and had no effect on email use. Moreover, phone call, chat, and virtual meeting frequencies were found to mediate the relationship between telework frequency and knowledge sharing. These findings highlight the importance of both existing and newer communication media in offsetting the loss of face-to-face meeting opportunities, and show that companies have found ways to achieve effective knowledge sharing during mandatory telework. Firms should therefore invest in tools and training to speed up the adoption of instant messaging and virtual meeting solutions. © 2022, Springer Nature Switzerland AG.

Risk factors of hikikomori among office workers during the COVID-19 pandemic: A prospective online survey.

The global pandemic of COVID-19 has forced people to restrict their outings. In Japan, self-restraint behavior (SRB) has been requested by the government, and some of those decreasing their outings may shift to pathological social withdrawal; hikikomori. The purpose of this study was to examine the risk factors of hikikomori conducting an online prospective survey. An online survey was conducted in June 2020 and December 2020; (1) SRB-related indicators (degree of SRB, motivation for SRB, stigma and self-stigma toward COVID-19, anxiety and depressive feelings toward COVID-19) and (2) general mental health (hikikomori tendency, depressive symptoms, modern type depression (MTD) tendency, internet addiction) were collected. A cross-lagged effects model was performed to examine the association between these variables. Lack of emotional support and lack of socialization in June 2020 increased isolation in December 2020. Besides, MTD and hikikomori interacted with each other. Interestingly, although hikikomori tendency increased depressive tendencies, SRB itself did not have a significant path on any mental health-related variables. Poor interpersonal relationships, rather than SRB per se, are suggested to be a risk factor for increased isolation among office workers in the COVID-19 pandemic. Appropriate early interventions such as interpersonal or emotional support may prevent the transition to pathological hikikomori. The association between MTD and hikikomori seems to reveal the interesting possibility that MTD is a gateway to increased risk of hikikomori, and that hikikomori is a gateway to MTD as well. Future research is required to elucidate the relationship between hikikomori and MTD.

Increasing motivation of university teachers to return office post COVID-19

In light of COVID-19, we are witnessing a noticeable change in the lifestyle, as there was a quarantine followed in most countries of the world, the closure of attendance for large gatherings, the suspension of face-to-face education, and its replacement with online education. Online education has become an inevitable option, especially since the World Health Organization has stated that COVID-19 vaccine would not be available before 2021. The paper is a call for collaborative and cooperative work both locally and nationally for all concerned parties to bear their responsibility to raise the alarm of boosting motivation to return to office particularly after COVID-19 crisis and resuming face-to-face education. It seems that one of the most prominent contradictions in this period is what teachers expressed their positive tendencies towards online education and the comfort of using e-learning methods. It has been observed that teachers find online more fun than just coming to classes. The study addresses the problem of motivating university teachers to return to face-to-face education. An important factor of successful education lies in the presence of a passionate, motivated, and dedicated teacher, and that necessitates offering them a safe teaching and learning environment equipped with appropriate techniques and aids. Besides, responding wisely to their fear and worries, listening to and meeting their demands would secure a smooth transit period to face-to-face education once again.

SmartWork: An IoT Enabled Unobtrusive Worker Health, Well-being and Functional Ability Monitoring Framework

Staying healthy in our workplaces is one of the most important priorities both for employers and employees, especially after the recent COVID-19 pandemic. Especially for older workers, that are more vulnerable, not only due to COVID-19 but also due to their chronic conditions that may be affecting their performance and productivity. This is more prevalent in western societies where populations are aging and people and governments start to consider staying at work longer to stay as active members of the society and live independently in better conditions. In this paper we present the SmartWork software suite that aims at building a worker-centric Internet of Things enabled system for workability sustainability, integrating unobtrusive sensing and modeling of the worker state with a suite of novel services for context and worker-aware adaptive work support. SmartWork is a ready to use, software suite tested in real-world installations that combines off-the-shelf and novel software and hardware components to provide workers with guidance on how to improve both their personal and professional lives.

To work at home or in the office? Well-being, information flow and relationships between office workers before and during the COVID-19 pandemic

Purpose: This paper aims to compare employee well-being, information flow and relationships with co-workers and supervisors for people working at home and working in different office types before and during the COVID-19 pandemic. Design/methodology/approach: A nationwide study of 2,845 Estonian office workers in autumn 2019 and 2,972 in spring 2020 was carried out. Findings: It was discovered that in normal circumstances, people at home had similar results to those in a cell office or activity-based office. Open-plan offices were found to be the worst in respect to the facets of work studied. However, in the context of the pandemic, the playing field became more level in some respects and worse in the case of activity-based offices. Practical implications: When telework is well arranged both in terms of facilities and organising the necessary communication and information flow, then it is a viable alternative to working in an office. What is more, employers need to pay more attention to the physical and social work conditions in open-plan offices and also activity-based offices in the context of a pandemic. Originality/value: Previous studies have only compared telework with working in an office in general. Comparing working at home with different kinds of offices gives valuable insights. © 2022, Emerald Publishing Limited.

Work Performance, Mood and Sleep Alterations in Home Office Workers during the COVID-19 Pandemic.

The sudden burst of the COVID-19 pandemic has changed the work environment in favor of remote working, affecting the perception of work quality, satisfaction and performance. This crisis has also influenced workers' mood, sleep quality and general perception of everyday life. Our main purpose in this study was to give empirical contributions about home office workers experiencing remote working during the pandemic by assessing mood spectrum variations, sleep disturbances and the general impact of pandemic in everyday life. This cross-sectional study was performed between November and December 2020 through an online questionnaire. Participants were office workers performing remote work from workstations settled at home. The questionnaire investigated sociodemographic characteristics, health factors, perception of remote working, mood spectrum, sleep quality and pandemic context perception. The sample consisted of 94 respondents: 63 women and 31 men; the mean age was 50.4 years. Study population showed great satisfaction for remote working performance and online services for video connections. Only one third of the participants reported higher levels of irritability and loneliness and 16% of women complained of nightmares. Most of participants stated that the pandemic importantly affected daily life (85.1%). Half of female subjects with children <18 years stated that children's age influenced their work performance. Since the pandemic is still an ongoing issue, the lesson learnt is that local government actions are needed to assist home office workers through tailored programs to support families. Given the central role of women in childcare, female workers would mainly benefit from social support accordingly to their parental tasks and remote work organization.

Latent Class Analysis of Health Behavior Changes Due to COVID-19 among Middle-Aged Korean Workers.

The purpose of this study was to identify the latent class for changes in health behavior due to COVID-19, reveal the characteristics of participants by type, and identify predictive factors for these types. The participants of this study were office workers between the ages of 40 and 60 and secondary data from the 2020 Community Health Survey of G city was utilized. Latent class analysis was performed on physical activities such as walking and exercise, eating fast food or carbonated drinks, eating delivered food, drinking alcohol, and smoking. Three types of health behavior changes due to COVID-19 were found: (1) decrease in all health behavior type, (2) increase in fast food and delivered food type, and (3) increase in smoking maintenance type. Second, the variables predicting the three types after controlling for general characteristics were health problems, social distancing among the COVID-19 quarantine rules, refraining from going out, and meeting with friends and neighbors and had an impact on COVID-19 life. It is necessary to strengthen non-face-to-face health promotion activities along with quarantine rules for COVID-19. In addition, there is a need for a health management plan for people with non-visible risk factors such as obesity and high blood pressure.

Examining Cognitive Workload During Covid-19: A Qualitative Study

Covid-19 has caused a shift in the working environment, with people mandated to work from home where possible in the UK since March 2020. Cognitive workload is sensitive to environmental changes, so it’s possible that in moving from the office to working from home, people’s cognitive workload has been impacted. The research outlined presents findings from 11 interviews with office workers on whether their cognitive workload has been impacted due to changes in the working environment, consequence of Covid-19. Thematic analysis identified three themes that impact cognitive workload: The home environment, differing distractions and no longer having to commute. The paper finishes with a discussion of these themes in relation to cognitive workload and Covid-19 literature, as well as some recommendations on how employers should be flexible with employees to optimise workload. © 2021, Springer Nature Switzerland AG.

Modern Workplace Ergonomics and Productivity – A Systematic Literature Review

With the development of remote collaboration platforms, the word ‘workplace’ is no longer limited to offices. With the impact of COVID-19, more and more people bring their workplaces out of the corporate office. With that said, moving workplaces to different places has offered researchers opportunities to study the impact on productivity and ergonomics on traditional office workers in various environments. This study is a systematic literature review of the topic of workplace ergonomics and productivity. The review was conducted using platforms such as Scopus, VOSviewer, MAXQDA, Vicinitas, and Web of Science. Bibliometric and co-citation analyses were performed using these tools to show the relationship between diseases caused by bad posture and habits, such as Musculoskeletal Disorders and Computer Vision Syndrome, and productivity. Additionally, environmental and cognitive ergonomics, such as room humidity, room temperature, brightness, also play important roles in worker productivity. It is crucial to understand these issues so that employers can offer better support for their employees in all sorts of working environments without sacrificing much productivity. © 2021, Springer Nature Switzerland AG.

Impact of 10-Min Daily Yoga Exercises on Physical and Mental Discomfort of Home-Office Workers During COVID-19.

OBJECTIVE: Evaluate the effects of 10 min/day of yoga for 1 month on musculoskeletal discomfort and mood disturbance of home-office workers. BACKGROUND: The COVID-19 pandemic forced many people to switch to teleworking. The abrupt change from an office setting to an improvised home-office may negatively affect the musculoskeletal and emotional health of workers. By providing mental and physical exercises, yoga may be effective in reducing adverse effects. METHOD: Fifty-four participants (42 women, 12 men) followed a 1-month yoga program, while 40 participants (26 women, 14 men) continued with their common work routine. The Cornell Musculoskeletal Discomfort Questionnaire was used to evaluate severity, interference with work and frequency of pain, and to obtain a total discomfort score for 25 body areas. Mood disturbance was evaluated with the Profile of Mood States questionnaire. Both groups completed both questionnaires, before and after the experimentation period. RESULTS: After 1 month, for the yoga group only, significant reductions were observed in the discomfort of eyes, head, neck, upper and lower back, right wrist, and hips/buttocks, as well as reductions in discomfort severity, frequency and interference for the neck, upper and lower back. Total mood disturbance was also significantly reduced for the yoga group only. No favorable changes occurred for the control group. CONCLUSION: The yoga intervention program appears to reduce musculoskeletal discomfort and mood disturbance of home-office workers. APPLICATION: Sedentary workers may benefit from 10 min/day of yoga during the workday to attenuate potential physical and emotional discomfort during the current pandemic and beyond.

Effects of the COVID-19 lockdown on musculoskeletal pain, physical activity, and work environment in Estonian office workers transitioning to working from home.

BACKGROUND: COVID-19 lockdown caused a sudden change in the work culture and environment. OBJECTIVE: The aim of this study was to evaluate the impact of COVID-19 lockdown caused changes in musculoskeletal pain (MSP), physical activity (PA), workplace properties, and their in-between relationships among office workers. METHODS: A total of 161 office workers (64.6%female) with a mean age of 38.2±9.5 years participated. The study was conducted as an online form. Baecke Physical Activity Questionnaire, NORDIC Questionnaire, and questions about the work environment were used. The participants were asked to describe the current situation and retrospectively the situation 3 months before. RESULTS: We found no significant differences in the prevalence of MSP or between the mean number of body regions suffering from MSP before and during the lockdown. During the lockdown, a significant (p < 0.001) reduction in total PA and sport-related PA and a significant (p < 0.001) increase in work-related PA was noted. A significant drop in both workplace comfort rating (p < 0.05) and workplace ergonomics rating (p < 0.001) was suggested during the lockdown. Our data also suggested several individual factors influencing the MSP among office workers during the lockdown. CONCLUSIONS: Maintaining habitual physical activity level and preparing a more comfortable and ergonomic workspace can play a role in a healthier transition to working from home.

Physical Behaviours in Brazilian Office Workers Working from Home during the COVID-19 Pandemic, Compared to before the Pandemic: A Compositional Data Analysis.

Work from home has increased greatly during the COVID-19 pandemic, and concerns have been raised that this would change physical behaviours. In the present study, 11 Brazilian office workers (five women, six men; mean [SD] age 39.3 [9.6] years) wore two triaxial accelerometers fixed on the upper back and right thigh continuously for five days, including a weekend, before COVID-19 (September 2019), and again while working at home during COVID-19 (July 2020). We determined time used in five behaviours: sedentary, standing, light physical activity (LPA), moderate-to-vigorous activity (MVPA), and time-in-bed. Data on these behaviours were processed using Compositional Data Analysis, and behaviours observed pre-COVID19 and during-COVID19 were compared using repeated-measures MANOVA. On workdays during-COVID19, participants spent 667 min sedentary, 176 standing, 74 LPA, 51 MVPA and 472 time-in-bed; corresponding numbers pre-COVID were 689, 180, 81, 72 and 418 min. Tests confirmed that less time was spent in bed pre-COVID19 (log-ratio -0.12 [95% CI -0.19; -0.08]) and more time in MVPA (log-ratio 0.35, [95% CI 0.08; 0.70]). Behaviours during the weekend changed only marginally. While small, this study is the first to report objectively measured physical behaviours during workdays as well as weekends in the same subjects before and during the COVID-19 pandemic.